Gift Card FAQUpdated a month ago

Gift Card FAQ

• What is a JK gift card?
  • A JK Boots gift card is a prepaid card you can use to purchase any product on our website, including JK Westerns and boots in our JK Warehouse Factory Seconds store.
• How do I purchase a JK Boots gift card?
  • You can purchase a JK gift card directly from our website. Select an electronic or physical gift card, choose the desired value, add the gift card to your cart, and proceed to checkout.
• How will I receive my gift card?
  • Electronic gift cards are delivered via email to the address provided during checkout. You'll receive a gift card code that you can use during checkout to redeem their value on any subsequent purchases.
  • A physical gift card will be delivered to the shipping address you enter during checkout.
• How do I redeem a JK Boots gift card?
  • To use your gift card, add items to your cart, proceed to checkout, enter your unique gift card code, and click apply. The gift card value will be deducted from your total order amount.
• What if my order exceeds the gift card balance?
  • If your order total is more than the balance on your gift card, you can pay the remaining amount using another accepted payment method at checkout.
• Can I use a discount code and my gift card on the same order?
  • Yes, you can use a discount code with your gift card. Apply the discount code first, and then enter your gift card code during checkout. The order total will be adjusted accordingly.
• Do JK Boots gift cards expire?
  • Our gift cards do not expire. They can be used at any time for any product on our website.
• Can I check my gift card balance?
  • To check your gift card balance, add an item to your cart and enter your gift card to see the remaining amount. Please know that currently, there's no other way to view your gift card balance online, and you'll need to add the gift card code each time you purchase if you have any remaining balance. 
  • You can also contact JK Boots customer service anytime to request your remaining balance.
• Can I return items purchased with a gift card?
  • Yes, items purchased with a gift card are eligible for return per our return policy. The refunded amount will be credited back to your gift card. 
• Can I use multiple gift cards for a single purchase?
  • Yes, you can use multiple gift cards for a single purchase. You'll need to add each code individually during checkout.
• Are there any restrictions on what I can purchase with a gift card?
  • The only restriction is that you cannot use a gift card to purchase another gift card. However, there are no other restrictions on what you can buy with a JK Boot gift card.