All articles

Package Marked UndeliverableUpdated a month ago

If your tracking information reflects that your package was undeliverable, please contact customer service immediately.


  • Make sure the shipping address on your order is correct.
  • Customer service will update your address as requested.
  • Additionally, when we receive packages as return to sender, due to being undeliverable, our policy is to contact the customer to verify shipping information and make any necessary corrections.


Was this article helpful?
Yes
No