Promotional Gift and Item ReturnUpdated a month ago
When purchasing an item that includes a promotional gift (e.g., a belt with a pair of boots), the gift must also be returned in new, unworn condition if you decide to return the purchase.
- If the gift is not returned, we will deduct its full retail value from your refund.
- If the gift is returned damaged or in used/worn condition, the full retail value will reduce the refund.
Please ensure all items, including promotional gifts, meet the return requirements to avoid any deductions from your refund. You can review the return requirements by reviewing the Boot Returns & Refunds policy.