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Update Shipping AddressUpdated a month ago

You can update your shipping address in one of two ways:

  1. Access your order confirmation email, click view order, then update the shipping address.
  2. Contact customer service and request your shipping address be updated.

Please know that a shipping address update may incur additional fees, depending on the new address. For example, if your original shipping address is in Montana and you want to change to a Canadian shipping address, you'd owe the difference in shipping. Conversely, if your updated shipping address would cause a lesser shipping charge, you'll be refunded the difference.

We cannot update your shipping address if your order is in transit. Please contact the shipping carrier if you need to modify your shipping address post-fulfillment.

  • USPS - United States Postal Service
    • 1-800-ASK-USPS (800-275-8777), Monday through Friday from 5:00 a.m. to 5:30 p.m. Pacific.
    • 1-800-222-1811 (International)
  • UPS - United Parcel Service
    • 1-888-742-5877
    • 1-800-833-0056 (TTY/TDD Access for hearing impaired)
    • 1-800-742-5727 (International)
    • UPS Tracking Support
  • DHL
    • We rarely use DHL for international shipping. However, if you live outside of the US and we shipped your order via DHL, click the link and select your country to be redirected to DHL support for your region.
    • 1-800-225-5345
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