JK Boots
JK Boots
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Payment MethodsUpdated a month ago

At JK Boots, we strive to make your shopping experience seamless by offering various payment options to suit your needs. Below is a breakdown of our available payment methods and tips for troubleshooting common issues.

➡ Once an order has been placed, we cannot change the billing address.

➡ Not all payment methods may be available, as some depend on the purchaser's order type and location. Some international customers may see differing options.

Available Payment Methods

Credit and Debit Cards

We accept major credit and debit cards, including:

  • Visa 
  • MasterCard
  • American Express
  • Discover

Troubleshooting Tips:

  • Double-check your card details (number, expiration date, and CVV code) for accuracy.
  • Ensure your billing address matches the one associated with your card.
  • Confirm with your bank that your account has no restrictions or holds.
  • If the transaction fails, try using a different card or payment method.

PayPal

Pay securely using your PayPal account. You can also link your credit or debit card to your PayPal account for additional flexibility.

Troubleshooting Tips:

  • Ensure your PayPal account is verified and has sufficient funds.
  • Log into PayPal and confirm your linked card or bank account is active.
  • Clear your browser's cache if you encounter login issues during checkout.

Apple and Google Pay

Enjoy quick and secure checkout using your Apple Pay or Google Pay account. These options are available on compatible devices.

Troubleshooting Tips:

  • Ensure Apple Pay or Google Pay is enabled on your device and linked to an active payment method.
  • Use a supported browser or device for checkout (e.g., Safari for Apple Pay).
  • Check that your device's software is up-to-date.

Shop Pay

Shop Pay offers a fast checkout experience and may include an option to split your purchase into interest-free installments (if eligible).

Troubleshooting Tips:

  • Verify your email address when using Shop Pay to access installment payment options.
  • Check your bank account or card for sufficient funds to cover the first installment (if applicable).
  • If the installment option doesn't appear, it may not be available for your specific order.

Affirm (Buy Now, Pay Later)

Affirm allows you to split your purchase into manageable monthly payments. Upon selecting Affirm at checkout, you will be redirected to their site to complete the payment process.

How Affirm Works:

  1. Select Affirm as your payment option at checkout.
  2. Follow the prompts to log into your Affirm account or create one.
  3. Affirm will perform a soft credit check (this does not affect your credit score).
  4. Choose a payment plan that works for you and complete your order.

Troubleshooting Tips:

  • Ensure you have an active Affirm account.
  • Check that your order total qualifies for Affirm financing.
  • If your application is denied, Affirm will provide a reason and suggestions for reapplying.
  • For any technical issues, contact Affirm directly or try a different payment method.
  • If the Affirm option doesn't appear, it may not be available for your specific order.

JK Boots Gift Cards

Redeem JK Boots-branded gift cards at checkout. Enter your gift card code in the designated field to apply the balance to your order.

Troubleshooting Tips:

  • Ensure you are logged into the correct account if the gift card is associated with that specific email address.
  • Verify the gift card code is entered correctly, without space or errors.
  • If the gift card balance doesn't apply, check if it has been used on a previous order.
  • You can always reference our Gift Card FAQ and Gift Card Troubleshooting articles for more information.

General Troubleshooting Tips for Payment Issues

  • Declined Payment: Contact your bank or card issuer to determine why the payment was declined.
  • Browser Issues: Clear your browser cache or try a different browser.
  • Multiple Payment Attempts: If you see multiple charges for failed attempts, there are usually pending holds that your bank will reverse. Contact your bank if the charges persist. 
  • Customer Support: If you can't resolve a payment issue, please contact our customer service team for further assistance. Our complete contact details are on the main page of our help center.
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